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How We Protect Your Privacy on fantasi bet

Your account, payment details and personal information stay secure with us. We collect only what we need to verify your identity, process your DANA, OVO, GoPay and QRIS…

Encrypted account accessDANA, OVO, GoPay, QRIS secureYour data, your control
fantasi bet How We Protect Your Privacy on fantasi bet
PRIVACY QUESTIONS

How to Request Your Data or Raise a Privacy Concern

Team online

Email Support

Contact our privacy team at [email protected] with your account email and request. We respond to data access and deletion requests within five business days.

Live Chat

Open live chat from your account dashboard Monday to Sunday, 09:00–23:00 WIB. Our agents can start the data request process and explain your options on the spot.

Account Settings

Go to your profile menu, tap Privacy & Data, and view what we hold on you. You can request a copy of your data or ask us to delete inactive records from there.

DATA SECURITY

How We Keep Your Information Safe

Encryption & Storage

Your passwords and payment details are encrypted end-to-end. We store account records on secure servers behind firewalls; DANA, OVO, GoPay and QRIS transactions are never kept in plain text.

Access Control

Only fantasi bet staff who need to see your data for account support or fraud checks can access it. We log every access and review logs monthly to catch any unusual activity.

Cookies & Tracking

We use session cookies to keep you logged in and remember your lobby settings. Analytics cookies help us see which games are popular; you can disable them in your browser settings anytime.

Data Retention

We keep your account data as long as your account is active. After you close your account, we hold records for two years to meet financial and legal obligations, then delete them.

Third-Party Sharing

We never sell your data. We share deposit and identity records only with payment processors (DANA, OVO, GoPay, QRIS operators) and anti-fraud partners where needed by law.

Your Rights

You can request a copy of your data, ask us to correct errors, or request deletion where local law permits. Email [email protected] with your account details and the change you want.

Common Questions About Your Data on fantasi bet

Your account is marked inactive and your personal data is deleted within 30 days, except transaction records we're required by law to keep for two years. After that, everything is removed from our systems. Your DANA, OVO, GoPay and QRIS payment history stays with those providers separately.

No. When you deposit via DANA, OVO, GoPay or QRIS, the payment processor handles your card or bank link — we never see those details. We only receive a confirmation that your deposit cleared. Your wallet balance and transaction dates stay in your account.

Log in to your account, go to Security Settings, and check Login History. You'll see every device, location and time we've seen access from. If you spot something unfamiliar, change your password immediately and contact our live chat team to lock your account.

We send account confirmations and withdrawal notifications to your registered email and phone. You can opt out of promotional emails in your account settings under Notifications, but we'll still send you security and transaction alerts where required.

Our servers are hosted in data centres designed for Southeast Asia to keep latency low. Some backup copies may be stored in partner regions where local law permits, but where local law applies, your primary data stays within Indonesia jurisdiction.

Go to your Account menu, select Privacy & Data, and click Request My Data. We'll email you a complete file within five business days. It includes your profile, all transactions, login history and correspondence with support.

No. We never sell or share your data with other platforms or marketing networks. We share records only with payment processors and fraud prevention partners bound by confidentiality agreements and local data protection laws.